Customer case

The Norwegian Coastal Administration reduces time spent on archiving by almost 90%

The Norwegian Coastal Administration faced a time-consuming and resource-heavy archiving process – one that was difficult to scale and required significant manual effort. By integrating Interaxo Project with their archiving system, Elements, we developed a solution that transfers project-worthy documentation together – automatically and continuously.

In the winter of 2020, the Norwegian Coastal Administration contacted Tribia because they wanted to get started with Interaxo Project. Gradually, they realised there was a growing need to change their archiving process – a time-consuming task they wished to streamline. And this was just the beginning of a brand new integration.

Documentation requirements

The archiving requirements from public authorities are a hygiene factor in the Norwegian Coastal Administration’s development projects. But this is also a time-consuming process that anyone would rather not have to dedicate a lot of time and resources to. Marit Olsen, Senior Engineer and Quality Manager for Development at the Norwegian Coastal Administration, is happy to finally be able to spend this time on more valuable tasks now.

“When we first contacted Tribia, it wasn’t with a completely defined desire, but we saw a growing need to streamline,” she recalls. The Norwegian Coastal Administration uses the Elements archiving system in addition to Interaxo Project. The process of temporarily storing documentation and later entering it into the solution has been cumbersome – both in terms of the time spent on actual archiving and on training those who will be doing it.

“We wanted a simpler solution without this bottleneck for things to be archived,” Marit says.

New integration: The bottleneck is now gone

The outcome of close cooperation between the Norwegian Coastal Administration, Tribia and Sikri (supplier of Elements), was the development of a brand new integration “Interaxo2Elements”. With this in place, archive-worthy documentation is now transferred both automatically and continuously between project tools and archive systems. According to Olsen, this saves the Norwegian Coastal Administration almost 90% of the time the job previously took!

“It’s a great relief for a busy project manager to have this option. It has been very useful so far,” she says. After implementation this summer, the integration is now being used on four of the Norwegian Coastal Administration’s projects, and will be standard for future projects in the future.

“It’s a great relief for a busy project manager to have this opportunity.”
– Marit Olsen, Senior Engineer and Quality Manager for development at the Norwegian Coastal Administration

Development in line with the customer’s needs

Nicolai Loennecken, the Head of Consultign at Tribia, was in charge of finding a better solution in collaboration with the Norwegian Coastal Administration. “The collaboration worked really well! During times when we were too busy to follow up on progress, we could always trust Nicolai to be on top of things. And that’s something we needed,” Marit states. “Part of the key here is also that we managed to establish a project group that worked so well.”

Image: Construction in Raftsundet in Lofoten on the Stamsund-Risøyrenna section is among the projects where the new integration, Interaxo2Elements, has been used. Photo: Espen Mortensen.

Loennecken believes that Tribia has everything to gain from maintaining such a close dialogue with customers, and cites the Norwegian Coastal Administration as a great example of how beneficial customer collaborations are for both parties.

“When we get a real look into a customer’s challenges, it becomes so much easier to find new or improve our existing solutions and their functionalities. I’m really glad we set aside that time to uncover the real needs from the start, as it provides long-term value,” Nicolai explains. He praises the Norwegian Coastal Administration both for challenging Tribia and Interaxo with a specific problem, and the efforts they made in the project group.
 
“They gave us a challenge and put in the work to develop the best solution together. It’s clear that this has been a rewarding collaboration when everyone is satisfied and we see how much time they’re now saving,” Niolai concludes.

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