Customer case
The Norwegian Coastal Administration reduces time spent on archiving by almost 90%
The Norwegian Coastal Administration faced a time-consuming and resource-heavy archiving process – one that was difficult to scale and required significant manual effort. By integrating Interaxo Project with their archiving system, Elements, we developed a solution that transfers project-worthy documentation together – automatically and continuously.
In the winter of 2020, the Norwegian Coastal Administration contacted Tribia because they wanted to get started with Interaxo Project. Gradually, they realised there was a growing need to change their archiving process – a time-consuming task they wished to streamline. And this was just the beginning of a brand new integration.
Documentation requirements
The archiving requirements from public authorities are a hygiene factor in the Norwegian Coastal Administration’s development projects. But this is also a time-consuming process that anyone would rather not have to dedicate a lot of time and resources to. Marit Olsen, Senior Engineer and Quality Manager for Development at the Norwegian Coastal Administration, is happy to finally be able to spend this time on more valuable tasks now.
“When we first contacted Tribia, it wasn’t with a completely defined desire, but we saw a growing need to streamline,” she recalls. The Norwegian Coastal Administration uses the Elements archiving system in addition to Interaxo Project. The process of temporarily storing documentation and later entering it into the solution has been cumbersome – both in terms of the time spent on actual archiving and on training those who will be doing it.
“We wanted a simpler solution without this bottleneck for things to be archived,” Marit says.
New integration: The bottleneck is now gone
The outcome of close cooperation between the Norwegian Coastal Administration, Tribia and Sikri (supplier of Elements), was the development of a brand new integration “Interaxo2Elements”. With this in place, archive-worthy documentation is now transferred both automatically and continuously between project tools and archive systems. According to Olsen, this saves the Norwegian Coastal Administration almost 90% of the time the job previously took!
“It’s a great relief for a busy project manager to have this option. It has been very useful so far,” she says. After implementation this summer, the integration is now being used on four of the Norwegian Coastal Administration’s projects, and will be standard for future projects in the future.
“It’s a great relief for a busy project manager to have this opportunity.”
– Marit Olsen, Senior Engineer and Quality Manager for development at the Norwegian Coastal Administration
Development in line with the customer’s needs
Nicolai Loennecken, the Head of Consultign at Tribia, was in charge of finding a better solution in collaboration with the Norwegian Coastal Administration. “The collaboration worked really well! During times when we were too busy to follow up on progress, we could always trust Nicolai to be on top of things. And that’s something we needed,” Marit states. “Part of the key here is also that we managed to establish a project group that worked so well.”
Loennecken believes that Tribia has everything to gain from maintaining such a close dialogue with customers, and cites the Norwegian Coastal Administration as a great example of how beneficial customer collaborations are for both parties.
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